MyTravelMoney Mystery Shop | High street banks apply 5% mark-ups to mid-market exchange rate

MyTravelMoney Mystery Shop | High street banks apply 5% mark-ups to mid-market exchange rate Mystery Shop

£600 worth of €urosExchange RateAmount of €Mid Market Rate% Margin applied by provider
Moneycorp - Online1.1642698.521.18341.62
TravelFX - Online1.1642698.521.18341.62
Travelex - Online1.1623697.381.18341.78
Natwest - High Street1.1272676.321.18344.75
Barclays - High Street1.1242674.521.18345.00
Travelex - Heathrow1.0728643.681.18349.34
Moneycorp - Gatwick1.0702642.121.18349.56

Key Findings

  • Banks can apply up to 5% mark-ups on the mid-market exchange rate.
  • When buying your travel money the exchange rate is the key indicator to gaining the best value on your chosen currency.
  • Banks and airports that offer 0% commission are merely misleading marketing gimmicks and should be ignored.
  • The most cost-effective way of obtaining your travel money is by comparing deals with an online currency specialist. Adding mark-ups from as little as 1.62% away from the interbank exchange rate, they will provide you with the best deals on the market.
  • MyTravelMoney desk research has repeatedly found that online currency specialists offer the cheapest and fairest deals on currency.

Mystery Shop data collated is true to live recordings of rates between 10:15am-10:30am, 17th December 2013.

Web Editor at MyTravelMoney Sofia Kluge comments:

“Once again, banks and airport bureaus are adding high mark-ups on the mid-market exchange rate of up to nearly 10%. In real money terms that is a huge loss of £100 on every £1000 you convert. It is very important to ensure that you are not swayed by 0% commission signs at the banks and airport bureaus. As you can see from this week’s mystery shop, banks can include margins of 5% in their rates. Next time you need to convert your travel money, focus on the exchange rate not the misleading marketing gimmicks, as this is the key to getting the best and fairest deal on your currency.”

For press enquiries or comment: [email protected]

Written by Sofia Kluge on Google+


Leave a reply

Your email address will not be published. Required fields are marked *


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>