Travel Money Mystery Shop – Airport Bureaus Add 10% Markups!

Travel Money Mystery Shop – Airport Bureaus Add 10% Markups! Mystery Shop

£600 worth of €urosExchange RateAmount of €Mid Market Rate% Margin applied by provider
TravelFX - Online1.1697701.821.18611.38
Moneycorp - Online1.1643698.581.18611.83
Travelex - Online1.1565695.771.18612.49
Lloydsbank- High Street1.1220673.201.18615.40
Halifax - High Street1.1220673.201.18615.40
Moneycorp - Gatwick1.0689641.341.18619.88
Travelex - Heathrow Airport T51.0651639.061.186110.20
Key Findings

– Airport bureaus are the world’s most expensive place to exchange currency

– Buying holiday money through an authorised and regulated online supplier works our overall cheapest, with suppliers adding markups of little over 1% away from the interbank exchange rate.

– Independent research shows airport currency bureaus apply markups of over 10% away from the real interbank exchange rate

– Travel money mystery shop data was collected between 13:30 and 13:45 on 08 October 2013.

Co-Founder of MyTravelMoney  Daniel Abrahams comments:

”Airports once again appear the world’s most expensive place to buy travel money. As you are a captive customer, expect to lose around £50 on every £500 you exchange. Remember, 0% commission doesn’t mean free travel money. The true, hidden cost of converting currency is within the exchange rate. ”

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Daniel Abrahams is the Co-Founder at &


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